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Small Group Sales Testimonial: Jesse

photo: Jesse
JESSE

Title: Small Group Sales Consultant
Joined Trustmark: April 2004
Location: Boise, ID

“The key to success is building a relationship and trust with your agent. Once you do that you can become a carrier of choice, which makes the sales process a lot easier. Part of earning that trust is staying on top of what’s going on in the marketplace at both the industry level, and with our company. When you are the first person the agent calls with questions about general knowledge or changes in the marketplace, like COBRA and new plan designs, it’s great. You know you’ve become their trusted advisor that they rely upon. And they will work to help take care of you for that reason. Few carriers offer that kind of expertise anymore, and it’s an opportunity for us to shine.”

“In terms of Trustmark, I like to communicate that we have a long history, we’re A-rated, and we’re big enough to be safe; but small enough that we actually care about taking care of our customers.”



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